What is Family Navigation
Our support is designed to be short-term and focused, meeting families where they are and responding to their most immediate needs. Services may take place in one session or a small number of follow-ups, depending on the situation.
Participation is always confidential, judgment-free, and rooted in respect and dignity.
Who This Service Is For
Family Navigation is available to:
Families seeking guidance or resources
Parents and caregivers navigating community systems
Individuals needing short-term assistance or longer-term support
Families already connected to other AHCP programs
Families choose how much support they want — there is no obligation to continue services.
How We Support Families
Short Term Family Navigation Support
(Case Management)
After Hours Community Project provides short-term family navigation support for individuals and families who need immediate, focused assistance.
Our services are designed to help families understand their options, complete next steps, and connect to the right resources — without requiring long-term case management.
Short-term family navigation may include help with:
Completing applications and forms
Understanding notices, paperwork, or eligibility steps
Navigating public benefits such as SNAP, Medicaid, CHIP, or TANF
Resume support or basic job-readiness assistance
Connecting to a specific community resource or referral
General guidance, problem-solving, and next steps
Support is typically provided in one session or a small number of follow-ups, depending on the family’s needs.
How Family Navigation Works
Family Navigation at After Hours Community Project is designed to be simple, supportive, and easy to access.
Reach Out
Families contact AHCP through our website, phone, or in person to request support.Brief Intake
We complete a short intake to understand the family’s immediate needs and how we can best help.Focused Support Session
A Family Navigator provides short-term assistance, which may include:
Help understanding applications or paperwork
Guidance on public benefits and community resources
Support identifying next steps and available options
Next Steps & Referrals
Families leave with clear next steps and referrals to additional resources when needed.Optional Follow-Up
A brief follow-up may be offered to check progress or answer additional questions.
How to Get Started
Getting started is simple. Families can request short-term assistance or ongoing support directly, or may be referred through an AHCP program or community partner.
Our Family Navigation Team
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Rafael Diaz-Martinez
Interim Family Services Program Manager
rafaeldiaz@afterhourscp.org
(956) 254-0473
Alida Quirino
Family Support Services Coordinator
alida.quirino@afterhourscp.org
(956) 410-0955
Samantha Rodriguez
Program Support Specialist